Right of withdrawal & withdrawal form

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days: for contracts for the provision of digital content (e-books, audiobooks, audio files, sheet music as a download) from the day the contract is concluded; for purchase contracts for physical goods from the day on which you, or a third party named by you other than the carrier, acquire physical possession of the goods (in the case of several goods in one order: the last item).

How to exercise your right of withdrawal – most easily via our online withdrawal form (you only need your order number, e-mail address and surname; you will receive an acknowledgement of receipt immediately). Alternatively, you may inform us by means of a clear statement (e. g. an e-mail or a letter sent by post) to:

Mike Kortmann · Inspired Devotion & Music
Sauerlandstraße 15, 58256 Ennepetal
E-mail: info@idm24.com
Phone: +49 2333 619033

Online withdrawal function: You can also exercise your right of withdrawal online at https://shop.idm24.com/shop_content.php?coID=51&language=en (button “Withdraw from contract here” at the bottom of every page of the shop). If you use this online function, we will send you without undue delay an acknowledgement of receipt on a durable medium (e. g. by e-mail) containing the content of your declaration of withdrawal and the date and time of its receipt.

You may use the model withdrawal form below for this purpose, although this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Special note on the early expiry of the right of withdrawal for digital content

For contracts for the provision of digital content not supplied on a tangible medium (e. g. e-books, audiobooks, audio files, sheet music as a download), the right of withdrawal expires pursuant to Section 356(6) BGB (German Civil Code) if we have begun the performance of the contract after you have expressly consented to us beginning performance before the withdrawal period has expired and you have confirmed your acknowledgement that you thereby lose your right of withdrawal upon the commencement of performance.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this reimbursement.

Where your order contained physical goods, the following also applies (for pure download orders this section does not apply – there is nothing to return): We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us, to:

Return address:
Mike Kortmann · Inspired Devotion & Music
Sauerlandstraße 15, 58256 Ennepetal

The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form

(If you wish to withdraw from the contract, you may complete and return this form – it is easier via our online withdrawal form.)

To: Mike Kortmann · Inspired Devotion & Music, Sauerlandstraße 15, 58256 Ennepetal, info@idm24.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following digital content (*):
__________________________________________

Ordered on (*) / received on (*): _______________
Name of consumer(s): _______________
Address of consumer(s): _______________

Date / signature (only if this form is notified on paper): _______________
(*) Delete as appropriate.